terms and conditions

Easy Return Policy:

We accept returns and exchanges for all items sold directly on www.bullrunflag.com If you are dissatisfied with your item for any reason, please contact us for a resolution. Our goal is to be your company of choice and we strive for 100% customer satisfaction. We know you have many choices of sellers to work with and appreciate that you chose us. We offer 30-day refund, Warranty period starts from the date of the delivery and buyers need to pay the shipping fee.
Warranty will be voided if the product is mishandled or physically damaged by customer. We will refuse back all the returns which are out of warranty. A 20% return fee or cancellation fee will be charged after when products were marked shipped. the above charge is only applied for custom orders. all other orders that fall within our easy return policy and that does not involve customization will be fully refundable.

Full payment is required within (3) THREE DAYS of purchase. We will cancel your order if we don't receive the full amount within three days of purchase.

Terms & Conditions:

These terms and conditions are a legally binding contract between you and bullrun flag embroidery.

we will respond to our customers Via Service@bullrunflag.com and we will try our best to provide support in a timely manner, however we encourage our customers to be understanding of delays in high traffic seasons. all communication will be answered within 4 business days. 

We at Bullrun Flag Embroidery hold the rights to suspend, restrict, and ban any customer or distributor that violates our policies or U.S. and international laws. furthermore we may refuse to return any type of attempt of communication with the violators.

Please note, we try to project the closest estimate of delivery time (ETA) on our website to the customers but due to the nature of each order the estimated delivery time may vary. this also apply to bulk orders and requires contacting us. for this reason we highly encourage our customers to be understanding of the leap time.

Small orders of under 10$ will be shipped without a tracking number. you may open an item not received case with us for shipment without tracking number after 14 business days have passed the proposed delivery date.

Offensive or abusive language used in any form will not be tolerated. we will take appropriate actions to permanently suspend violators from our website and will refuse to provide any type of services. We have the rights to remove all comments or reviews that contain such language, cause any form of threat to us or other customers, false interpretations, abuse moral standards, or other potential threats that endanger our reputation and trustworthiness.

Wholesale distributors and affiliates of bullrun flag embroidery agree to maintain our brand name. its not acceptable for any firm to re-brand our products to its own. re-sellers agree not to undercut our prices indicated on www.bullrunflag.com

Failure to comply with our policy and terms and conditions will cause us to take legal action against you.

We may change our terms & conditions from time to time and will notify account holders Via emails sent by Safety@bullrunflag.com

BULLRUN FLAG EMBROIDERY

Thanks you for browsing it's items. Bullrun Flag Embroidery stocks only the highest quality products. Our mission is to provide a QUALITY experience. If your transaction is less than perfect, please allow us the opportunity to make it right. Contact us with any questions or issues

Haadi (Manager):  
service@bullrunflag.com

1710 Allied St Suite 30,

Charlottesville VA 22903

 

 

Here is a pdf file version of our term's and condition.

 

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